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Privacy Notice

Privacy Notice – drivepass©

drivepass© and its subsidiaries and affiliates (“we”, “us”, “our”) are committed to protecting your privacy and the security of your personal data (“Personal Data”). This notice explains how we collect, use, share, and safeguard your data, along with your rights.

1. Data Controller or Processor?

We act as a Data Controller when you:

Visit our websites
Request services or information
Apply for or begin employment
Offer products/services to us

We act as a Data Processor when handling data on behalf of our customers (e.g., dealerships).

2. What Data We Collect

We collect different types of data depending on our relationship with you, including:

Personal Details
Age, gender, marital status, DOB
Identity & Contact Details
Name, address, email, phone, ID documents, photographs
Employment Data
Job title, work contact, employer details
Nationality
Visa info, residency, citizenship
Transaction Data
Orders, contracts, quotations
Technical Data
IP address, browser, login, device data
Communication Data
Phone/chat records, app use, feedback
Marketing Preferences
Email/SMS preferences, social media engagement
Fraud & Sanctions Data
Due diligence results (e.g., PEP checks)

3. Why We Process Your Data

We use your Personal Data to:

Provide information, services, and support
Meet legal obligations
Fulfill contracts (with you or your employer)
Send marketing (with your consent)
Improve services and protect systems

4. Use of Data

Specific purposes include:

Customer relationship management
Product/service updates and support
Legal and regulatory compliance
Risk and security management
Marketing, analytics, and communication
Training product management
Business continuity and backups

5. Third-Party Links

Our website may contain external links. We are not responsible for their privacy practices.

6. Sharing Your Data

We may share data with:

Our group companies and shareholders
Service providers and IT partners
Corporate clients (e.g., your employer)
Legal/regulatory bodies
Buyers in case of mergers or acquisitions

All third parties must follow our instructions and maintain confidentiality.

7. International Transfers

Data may be transferred internationally. We use safeguards like:

EU Standard Contractual Clauses (SCCs)
UK International Data
Transfer Agreements (IDTAs)
Transfers to countries with adequate protections

8. Data Security

We implement technical and organizational measures including:

Role-based access controls
Encryption and backups
Breach response procedures

9. Data Retention

We retain data based on:

Legal and regulatory requirements
Purpose of collection
Sensitivity and volume of data

Inactive accounts (e.g., no login for 24 months) may be deleted. Data may be anonymized for analytics.

10. Your Rights

You may have the right to:

Access your data
Correct inaccuracies
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent

Inactive accounts (e.g., no login for 24 months) may be deleted. Data may be anonymized for analytics.

To exercise your rights:

Email: info@thedrivepass.com

We may ask for identity verification before fulfilling requests.

11. Complaints

Unresolved concerns? Contact info@thedrivepass.com or your local data protection authority.

12. Updates to This Notice

We may update this notice as needed. Changes will be posted on our website.

Contact Us

Have questions?

Email: info@thedrivepass.com