Smarter Vehicle Service Starts Here
drivepass© Service is a comprehensive solution designed for automotive dealerships to manage customer service bookings, inspections, and maintenance history — all from a powerful, integrated dashboard. From online service requests to real-time customer updates and inspection reports, DrivePass takes your after-sales service to the next level.
Let customers conveniently book services via the DrivePass portal, anytime, from anywhere.
Customers receive timely SMS alerts for booking confirmations, approvals, service progress, and collection readiness.
A digital inspection checklist is shared with the customer before any work begins, ensuring full transparency.
Get full visibility across: Vehicle Inspection Reports Service Schedule Management Work Order Status Complete Vehicle & Owner Service History
‘Direct to Pass’ Messaging
Send instant lock-screen notifications to pass holders — no SMS needed.
Social Media Integration
Post updates directly from drivepass© to platforms like Facebook, Twitter, and Instagram.
Mail Shots
Create and send marketing emails or reminders, complete with analytics for open rates and effectiveness.
Schedule and manage events, send out invites or service day reminders straight from the drivepass© portal.
Elevate customer satisfaction through personalized interactions and seamless communication.
All services are tracked and confirmed with SMS communication.
Management and staff get notified in real-time about service progress.
Customers are notified as soon as their vehicle is ready for pickup.
Customer calls or uses the online portal to schedule a service. The request is registered in the CRM.
CRM agent sends a confirmation email and SMS to both the customer and the assigned service advisor.
Relevant departments like Parts and Service are notified of upcoming jobs.
Whether the car is picked up or dropped off, the Service Advisor ensures all details are documented.
Once completed, a digital report and feedback form are shared with the customer and logged in the system.
With DrivePass Service, dealerships gain full control over service operations, improve customer satisfaction, and reduce bottlenecks — all while maintaining a transparent process every step of the way.
Have questions about something else? Call us on
+44 203 823 6244
General
DrivePass is built for dealerships of all sizes — from single-location showrooms to multi-brand, multi-branch groups. It’s used by service teams, sales managers, CRM officers, and customer experience leads.
Absolutely. Customers can schedule services via your dealership portal, receive SMS confirmations, and even view digital inspection reports before approving work.
Yes. We offer onboarding, training sessions, and ongoing support to ensure your team is confident using the system.
Pricing depends on your dealership size, modules selected, and user count. Contact us to get a personalized quote or book a free demo.
Yes. Our support team is available via email, live chat, and phone during business hours. Priority support is available for enterprise accounts.
Pricing & Payments
DrivePass is built for dealerships of all sizes — from single-location showrooms to multi-brand, multi-branch groups. It’s used by service teams, sales managers, CRM officers, and customer experience leads.
Absolutely. Customers can schedule services via your dealership portal, receive SMS confirmations, and even view digital inspection reports before approving work.
Yes. We offer onboarding, training sessions, and ongoing support to ensure your team is confident using the system.
Pricing depends on your dealership size, modules selected, and user count. Contact us to get a personalized quote or book a free demo.
Yes. Our support team is available via email, live chat, and phone during business hours. Priority support is available for enterprise accounts.
Features & Functionality
DrivePass is built for dealerships of all sizes — from single-location showrooms to multi-brand, multi-branch groups. It’s used by service teams, sales managers, CRM officers, and customer experience leads.
Absolutely. Customers can schedule services via your dealership portal, receive SMS confirmations, and even view digital inspection reports before approving work.
Yes. We offer onboarding, training sessions, and ongoing support to ensure your team is confident using the system.
Pricing depends on your dealership size, modules selected, and user count. Contact us to get a personalized quote or book a free demo.
Yes. Our support team is available via email, live chat, and phone during business hours. Priority support is available for enterprise accounts.
Integrations & Compatibility
DrivePass is built for dealerships of all sizes — from single-location showrooms to multi-brand, multi-branch groups. It’s used by service teams, sales managers, CRM officers, and customer experience leads.
Absolutely. Customers can schedule services via your dealership portal, receive SMS confirmations, and even view digital inspection reports before approving work.
Yes. We offer onboarding, training sessions, and ongoing support to ensure your team is confident using the system.
Pricing depends on your dealership size, modules selected, and user count. Contact us to get a personalized quote or book a free demo.
Yes. Our support team is available via email, live chat, and phone during business hours. Priority support is available for enterprise accounts.
Support & Training
DrivePass is built for dealerships of all sizes — from single-location showrooms to multi-brand, multi-branch groups. It’s used by service teams, sales managers, CRM officers, and customer experience leads.
Absolutely. Customers can schedule services via your dealership portal, receive SMS confirmations, and even view digital inspection reports before approving work.
Yes. We offer onboarding, training sessions, and ongoing support to ensure your team is confident using the system.
Pricing depends on your dealership size, modules selected, and user count. Contact us to get a personalized quote or book a free demo.
Yes. Our support team is available via email, live chat, and phone during business hours. Priority support is available for enterprise accounts.
Contact
DrivePass Headquarters
C1 Building,Level 1, Dubai World Trade Centre District | Dubai | UAE |
Products
Navigation
Legal
Newsletter
Get product updates and dealership insights — straight to your inbox.